If you are struggling to log in to your Zip account, please:
- Check that you are using the same email address and mobile number that you used to sign up with and
- Ensure that you are logging in to the SG version of our Consumer Portal here.
Otherwise, we would recommend that you try logging in through the Singtel Dash app > select Zip in the homepage.
If you are still unable to log in to your account, please reach out to us by submitting a support request here.