We issue payouts via GIRO or bank transfer.
After a transaction is completed, the payouts will be processed after midnight, 3 business days later. Do note that transactions that occur Friday through Sunday will be included in Wednesday’s payout. That being said, your first payout can take up to 7 days to reach your account depending on the bank issuer.
Additionally, any refunds that are processed will be applied as credits to your account.
Please remember that you can also view order, transaction, and payment information in the Zip Merchant Portal.
Should you require further assistance or have questions, you can email our Merchant Experience team at firstname.lastname@example.org or reach out to your account manager.